Collection of User Data
We collect user data in order to provide and improve our services. The types of data we collect may include:
- Personal information such as name, email address, and contact details provided voluntarily by users.
- Analytical data including IP addresses, browser details, device information, and interactions with our website, which is collected anonymously through Google Analytics.
Storage and Protection of User Data
We retain user data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. We implement appropriate technical and organizational measures to ensure the security and confidentiality of user data, protecting it against unauthorized access, loss, misuse, and alteration.
Usage of User Data
We use the collected data in the following ways:
- To provide users with access to our services, and to communicate with them including for customer support, notifications, and updates.
- To gather broad statistical information about website traffic and analyze user behavior, so that we may continuously improve our services and user experience, using Google Analytics.
Compliance with Users’ Rights
As a user, you have the following rights over your personal data:
- Access: You have the right to request access to the personal data that we hold about you. We will provide a copy of your data in a timely and secure manner.
- Correction: You have the right to request correction of any inaccurate or incomplete personal data we may have about you. We will verify and update your data as required.
- Deletion: You have the right to request the deletion of your personal data under certain circumstances. However, please note that certain legal obligations or our legitimate interests may prevent the immediate deletion of all your data.
- Objection to Processing: You have the right to object to the processing of your personal data for direct marketing purposes or if you believe your data is being processed unlawfully.
Data Security Measures and Third-Party Data Sharing
We implement technical and organizational measures to ensure the security and integrity of your personal data, taking into account the type of data we collect. This includes encryption, anonymization, access controls, and regular security assessments. We restrict access to your personal data to authorized personnel only.
We do not sell, trade, or transfer user data to third parties without your consent, except for when necessary to fulfill legal obligations or in cases where we engage trusted third-party service providers to support our operations, subject to compliance with data protection regulations.
Last updated: 28-Oct-2023